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Core Philosophy
The Zero Defect principle is a system designed to guarantee 100% quality at the source. Its co-creator, Shigeo Shingo, strived to design manufacturing environments and processes in a way that actively prevents workers from making typical, human errors.
"Defect = 0 is absolutely possible!" — Shigeo Shingo
To successfully implement this principle, several core Lean and Quality tools are utilized:
Six Sigma (Statistical variation reduction)
Visual Management (Making abnormalities immediately visible)
5S (Workplace organization as a prerequisite for defect-free work)
POKA-YOKE (Error-proofing / Mistake-proofing devices)
Standardized Work (Ensuring process repeatability and consistency)
5 Whys (Root-cause analysis technique)
Ishikawa Diagram (Fishbone diagram for cause-and-effect analysis)